Our shipping methods

Acceptance methods, acceptance fees

GLS courier service

The product is delivered by GLS, MPL, TNT, DHL courier service.

More information can be found here: https://gls-group.eu/HU/hu/cimzetteket-nyujtott-szolgaltatasok

GLS package point

For online purchases, door-to-door delivery by courier is the most popular, but the rate of personal pick-up is increasing year by year. Customers can pick up the goods conveniently and according to their own schedule through the GLS Package Points, where cash payment is provided.

GLS Package Points are located in easily accessible locations, such as shopping malls, gas stations, bookstores or other busy stores. With most long opening hours, even on weekends, it is waiting for customers who want to pick up or drop off the package. GLS sends an e-mail or SMS notification to the consignee about the delivery of the goods. The customer can pick up the package at any time within 5 working days, taking into account the opening hours of the GLS Package Point.

Reservation of rights, ownership clause

If you have previously ordered a product without receiving it during delivery (excluding the case when you exercised your right of withdrawal), or the Product was not returned to the seller with a sign, the Seller will fulfill the order in accordance with the purchase price and advance payment of transport costs.

Seller may withhold the delivery of the Product until it is satisfied that the price of the Product has been successfully paid using the electronic payment solution (including in the case where the Buyer pays the purchase price and conversion in the currency of its Member State, and due to bank commissions and costs, the Seller does not receive the full amount of the purchase price and delivery fee). If the price of the Product has not been paid in full, the Seller may invite the Buyer to supplement the purchase price.

Sales abroad

Seller does not discriminate between buyers within the territory of Hungary and outside the territory of the European Union by using the Website. Unless otherwise provided in these GTC, the Seller shall ensure the delivery / receipt of the ordered products in the territory of Hungary.

The provisions of these GTC also apply to purchases outside Hungary, according to the provisions of the relevant regulation, a consumer who is a citizen of a Member State or resident in a Member State or an undertaking established in a Member State and purchases or uses goods or services in the European Union solely for end use. A consumer is a natural person who is acting for purposes which are outside his trade, business, craft or profession.

The language of communication and purchase is primarily Hungarian, the Seller is not obliged to communicate with the Buyer in the language of the buyer's Member State.

Seller shall not be obliged to comply with, or to inform Buyer of, non-contractual requirements, such as labeling or industry-specific requirements, relating to the Product in question under the national law of the Buyer's Member State.

Unless otherwise provided by the Seller, it applies Hungarian VAT to all Products.

According to these GTC, the Buyer may use its legal enforcement options.

If an electronic payment solution is used, the payment will be made in the currency specified by the Seller,

Seller may withhold the delivery of the Product until it is satisfied that the price of the Product and the shipping fee have been successfully and fully paid using the electronic payment solution (including the case where the Buyer transfers the product in the currency of its Member State purchase price (delivery fee) and due to the conversion and bank commissions and costs, the Seller does not receive the full amount of the purchase price). If the price of the Product has not been paid in full, the Seller may invite the Buyer to supplement the purchase price.

In order to deliver the Product, the Seller also provides the non-Hungarian customers with the transfer options available to Hungarian customers.

If the Customer may request the delivery of the Product to the territory of Hungary or to the territory of any other European Union Member State according to the GTC, the non-Hungarian customer may also request this by any of the delivery methods indicated in the GTC.

If the Buyer can choose to receive the Product in person at the Seller according to the GTC, the non-Hungarian buyer can also use this.

Otherwise, the Buyer may request that the delivery of the Product abroad be arranged at his own expense. Hungarian customers are not entitled to this right.

After the payment of the delivery fee, the Seller fulfills the order, if the Buyer does not pay the delivery fee to the Seller or does not solve his own delivery by the agreed date, the Seller terminates the contract and refunds the prepaid purchase price to the Buyer.